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Crap. Xpert joint spun inside A pole. Vent.
So, I've had my lovely xpert 50mm TG pole for about a month now, I guess. Initially had a spinning xjoint issue due to a bum joint (the locking pin/nub was flush on one side when I got it!) I called, and Heidi sent me a new joint, which I didn't bother to open or use since I had a spare joint to use instead, which seemed to work perfectly until now.
I check to make sure the hex screws are aligned with the pole holes before I practice, which is every other day, and have been diligent about alternating when tightening, etc. Welp, I just got done with about an hour or so or practice, and saw that BOTH hex screws on the joint between poles A&B were out of place! Top and bottom. WTF. I know I tightened properly.. Anyhow, I wrapped frozen peas around the pole where the joint is, and left it for about 10 mins., removed, then spun (half spin, really) counterclockwise a bazillion times to try to twist it a bit in the other direction, and only the top hex is now available….not the bottom. So, if I were to take the pole apart now, since the joint has spun inside pole A, I wouldn't have any luck whatsoever with a broom handle. I'd just be jamming the thing farther down into pole A, which doesn't detach from the adjuster rod to allow for broom insertion from the bottom. Or does the adjuster rod detach and I don't know it? I've combed the manual and the internet and nothing says it does. And to make matters worse, I just opened up the replacement joint only to find that it's locking pin/nub/WHATEVER sticks out much farther on one side than the other. *HEADPOLE*
I've marked the A pole hole on the xjoint with a fine sharpie so that I can gauge progress, but who knows how long it'll take. I'll be calling Heidi tomorrow, but in the meantime, I guess I just want to vent. I think they need to start welding those center nubs on the joints to prevent this from happening. I weigh 120lbs. I can't do any spins other than a basic fireman and chair at this point, and I'm only making a few revolutions at most, but these pins seem really fragile and bound to push in the more one spins. Maybe they also need to make the walls on the main tubes a little thicker than 1mm so that the cradle for these nubs is deeper…less chance for slippage. I dunno.
GAH! I just want to spit!!
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3 Replies
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I just went through the same thing last week! YES you can take the adjuster out…you just keep unscrewing it then you can get a broom handle in there. It does work…that's what x-pole told me to do…problem is now fixed!!
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Yeah, it's quite a relief. I was beside myself last night since I didn't know the adjuster rod can in fact be removed altogether, but I spoke with Heydi at xpoleus today. Since I've done everything correctly as far as alternating when tightening etc, she told me that once I have all of the parts separated, I can send her pictures if there's damage to the poles, and she'll send the necessary replacement parts. And when they approve the new xjoints, (apparently it might be a screw in place of the locking pin, and hopefully they'll be released in a couple of months) they'll be replaced as well. PHEW! I also noticed and mentioned to her that there's a bump on the outside of pole B, right where the xjoint ends. So, yeah. it's def. a problem with the locking pin, and not that I didn't tighten the joint enough! grrrrr I told her that I plan to solder the pin on the initial bum joint after I tap it out a bit from the other side, and I'll let her know how it works. (I'm a metalsmith by trade) because that should NOT move at all if it's expected to stay put in the groove. But I also think the inside pole ends need work. The groove really should be deeper, IMO. So, we'll see!
Now I'm off to sweet talk this pole into coming apart for me without too much trouble.. I'm dying to get back to poling, and was planning on uploading my first video soon… *sigh* https://www.studioveena.com/img/smilies/icon_e_sad.gif
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Lilbit is right. I had that exact joint stuck too…You can totally unscrew the A pole from the base..just be careful theres a bunch lube on the giant base bolt thingy. Remove the adjuster cover screws and then you can unscrew main pole A from the base. Once taken off you wil totally have access to the joint and b able to bang it out. Be careful not to lose the hex screws..those tihngs are squirly and like to hide lol. Good luck!! 🙂
have a shiny Penny day hun.
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