StudioVeena.com Forums Discussions Anyone ever order from Aerial Pole Artist?

  • Anyone ever order from Aerial Pole Artist?

    Posted by SDsmiley on October 6, 2012 at 10:54 am

    I made a rather large purchase on Tuesday because I needed some workout clothes. I have yet to receive any confirmation that my items have shipped, and my email inquiring about status of order has gone unreturned. I am anxious to get my new stuff, and now a little concerned about ordering from this vendor.

    Does anyone have any experience with this website? Do they usually take so long to fill an order? Thanks.

    Dirty Girl POLEtice replied 12 years, 4 months ago 3 Members · 4 Replies
  • 4 Replies
  • Dancing Paws

    Member
    October 6, 2012 at 4:24 pm

    I haven't, but I had two cases where I bought something online, never got a shipment notice or anything, couldn't get ahold of the company though phone or email, but one day the items showed up. Not saying I was happy with the transaction, but I got my stuff.

  • Dirty Girl POLEtice

    Member
    October 8, 2012 at 1:02 pm

    Have you tried calling the number?  When you emailed,did you use the contact form or email directly?  I know I've run into issues with contact forms where companies don't always get the email notifications that the form was filled out. 

    I did a whois search on the name, anjeldust owns it. Maybe you can contact her directly?

  • SDsmiley

    Member
    October 29, 2012 at 3:18 pm

    I did call on 10/15 and she said they would check on it and email me. i hadn’t heard back by 10/19, so i called again. i finally got an email where they said they received my money, but not the list of items I ordered. They said this is the first time this has happened, yet I’m not sure why they didn’t try to contact me to resolve this on their own. I responded as soon as I got their email with a list of the items in my order. This was 10/19, and still no response. I left another message today.

    If I don’t get shipping by the end of today I suppose I will have to cancel my order. I will definitely not be ordering from this vendor again.

  • Dirty Girl POLEtice

    Member
    October 29, 2012 at 3:36 pm

    maybe try facebooking her?

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