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Peeling x pole!
Guys I’m wondering if you’ve ever came across this before. One of my 45 mm spinner x poles (4 months old) has started to peel!!! Like tiny chrome flakes are coming off like bits of foil and the pole now has a gold looking patch underneath where it’s peeled away! It’s one of the poles in my pole studio. Never in my 7 years using poles and x pole have I seen this happen. It’s 100 percent genuine x pole ordered from x pole themselves so I know it’s not a dodgy fake. We intend to phone them to see if they will return it but I’m NOT happy with this! What if it happens again? What could have caused it? All my other x poles in my studio are fine. 🙁
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6 Replies
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Guys I’m wondering if you’ve ever came across this before. One of my 45 mm spinner x poles (4 months old) has started to peel!!! Like tiny chrome flakes are coming off like bits of foil and the pole now has a gold looking patch underneath where it’s peeled away! It’s one of the poles in my pole studio. Never in my 7 years using poles and x pole have I seen this happen. It’s 100 percent genuine x pole ordered from x pole themselves so I know it’s not a dodgy fake. We intend to phone them to see if they will return it but I’m NOT happy with this! What if it happens again? What could have caused it? All my other x poles in my studio are fine. 🙁
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mine came with the chrome chipping. Call x pole. In the meantime, try putting some clear nail polish over the patches.
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I’ve just googled it, seems I’m not the only one with this problem! Sooo mad some of the tiny flakes got into the sole of my foot tonight and it feels like glass! Totally not safe! Will clear nail varnish help stop it peeling in the meantime?
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can't guarantee it will work, but it did for mine
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If you have an X-Pole that is peeling please call us at the office or email us. X-Pole has a one year guarentee, we would rather send you a new pole part than have you put something over it, which is not safe. We do understand that when you purchase an X-Pole it is a costly and important purchase. We are happy to stand behind our products and make sure you are safe! I do apologize for any problems you are having with any X-Pole. Please give us a call or drop us an email so we can fix any problems. As always Thank You for choosing X-Pole!
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Thank you we are going to phone x pole (uk) today and hope they send me a new part, as I said iv never had any problems with x pole like this before so hopefully it’s a one off. X
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Hi AmberPoleDancer
Please could you contact us either via phone 01707 665933 or email us on mailto:support@verticalleisure.com
Or if you are happy to message me your details we are happy to contact you.
Thanks
Stacey
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