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  Platinum Stages Customer Disservice

  Posted by Maria-Elena Kadala on September 6, 2013 at 10:05 pm

  OK, I was warned … but they were so helpful 4 years ago when I bought my 50.

  I shoulda got Xpole, it would have been here by now.  In stead, PS pole comes a week later than promised, but without the 2' extension I needed.  Another ten days for the extension, which arrived today, and it's the WRONG ONE!!!

  Now I have to rent studio time to practice, although they've been wonderful about allowing me to practice my own moves during my regularly scheduled classes.  The Showcase is on 45s, so I really want to be ready for those poles.

  grrrrrrr….

   

  korinne replied 11 years, 2 months ago 2 Members · 2 Replies
• 2 Replies

• 

  korinne

  Member

  September 6, 2013 at 11:03 pm

  I have been a loyal customer to PS for years and have referred MANY friends and students. I switched to lil' mynx a month ago because PS's customer service is so terrible. I still think their poles are my favorite to work on but I just can't support their business anymore. 

• 

  korinne

  Member

  September 6, 2013 at 11:04 pm

  (I just bought a brand new PS pole in June and it's still being unused because it's not correct and will not be replaced.)

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