wow i have never heard of this . i have a lil mynx rotator and i have never had any issue what so ever . it is solid as a rock . I’m wondering if maybe for some reason you have it mounted to loosely or something . i cant remember who it is but there is some one else on here that has one to and i am pretty sure that they love there as much as i love mine . . i have mine mounted very tightly . when i take it up and down i have to really give it a few hard tugs to get it into place that way it is i guess you could say wedged between the floor and the ceiling mount . and i have to sit on the floor and give it a good push with my feet to get it down . but when i first got it i asked several girls from you tube that had them how they mounted it to make sure that it stayed put and this is how they told me to do it … if i were you i would def give the company a call and let them know the issue and find out what they say you should do .