StudioVeena.com › Forums › Discussions › Brass X-pole!
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Are Xpoles brass seriously not all brass? I thought they were, thats why I got one!!! I tested out cleaning it last night with "Brasso" a brass cleaner, and I used it right up the top of the pole where I never grip. Well it ended up taking the deep brass bronzey color off and underneath is a light silvery/goldy color with NO GRIP at all! So they must be coated! you can't even use brass cleaner on them!!!
Xpole do have bad customer service I have heard from 2 other friends who had to communicate with them 🙁
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Yeah seriously 🙁 How totally crap is it. That’s so bad about the top of your pole 🙁
They said that because real brass is so soft, it wouldn’t withstand the pressure of being a multi piece set up, so that’s why they are only coated or “mixed” with other metals.
I questioned Diana today about wether it would rub off over time and she denied that would ever happen (but read my above post about how much I’d believe any of what she says).
Yeah they were really nice to begin with but the more questions I asked the more shady they became and when I started having issues with my 5 month old pole that’s when their true colors really came through.
Jessie (the other xpole lady) was adamant that the brass is just a coating.
I asked why their brass is is so much cheaper than the rival companies, Diana replied with “it’s only because we are a larger company, so we can”.
Totally the worst customer service in history!
Sorry @shellectra 🙁 I wish I knew all this ages ago so I could have warned you!! X -
I have a pure brass pole, and I also bought the x pole brass because i'm moving to another country and wanted an adjustable pole (my good brass is a single piece) I have to agree with the others here, the x pole does not have the same feel as real brass. I specifically bought it because the company lead me to believe I was buying a brass pole, and didnt say anything otherwise, had I known I would have went with PS
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I dont know anything about the brass xpoles, but i do love my brass platinum stages pole. I had never tried one until a couple months ago, but i love it alot. I can hold so many static poses now.
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I am very much looking forward to getting my solid brass pussycat pole! I can’t wait to be able to grip better 🙂
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That really annoys me to find out that xpoles are not solid brass. Had I known, it might have affected my decision in what pole I got.
Having said that- I really love brax(my poles name lol) he’s fabulous and really grippy provided I get him all heated up – hee hee.
It totally suits my situation to have a removable two piece pole but having
said that – my ultimate choice would be the pussycat pole! -
TinyDancer!! Thank you SOOO much, you give me hope for some hold on my new brass friend! Thanks so much for sending me some info on how to stick to my Brass pole, because it was not looking hopeful at all!!!
You rule. Can'nt wait to try.
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TinyDancer!! Thank you SOOO much, you give me hope for some hold on my new brass friend! Thanks so much for sending me some info on how to stick to my Brass pole, because it was not looking hopeful at all!!!
You rule. Can'nt wait to try.
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I contacted x pole last night to call them out on whether this pole was 100% brass or not, I was pretty blunt in the letter, but I purposally paid extra for a pole that was 100% brass, and was mad as hell if this thing wasn't. I own a 1 piece brass pole, and the x pole feels nothing like it, anyways this is what the company wrote back.
"The integrity of our company and customer service is VERY important to us.
Please if you are unhappy simply call the office to discuss your issues with us. In addition, If you don't understand our product we will be happy to explain it you and answer any of your questions.
Many of your statements below are incorrect and untrue. Please be aware before you consider publicly posting any of these untrue statements regarding our patented products that legal action can be taken. **that made me laugh, great way to keep customers lady**
We value feedback (both good and bad) from the pole dance community, but when people post incorrect information regarding our product it is confusing for all those involved.
Below are some correct answers to your questions.
The 45mm Brass X-Pert is DEFINITELY brass. It is not a finish nor is it plated like our titanium gold model.
The reason it feels different than other brass poles on the market is because of the level of polishing that is done on our brass X-Perts. We thoroughly product tested the brass with various levels of polishing and it was unanimous among the top pole dancers all over the world that the one we released had the best grip.
I have looked over the Studio Veena link you provided and cannot find any negative comments. **I'm guessing she didn't read the lower portion of the thread**
Brass is a porous and softer metal that requires a special oil during the machining process. Because of this the pole might feel slippery at first and you need to "break in" your pole. During this "break in" period the "slippery" oils that are used in machining gets replaced by your natural "sticky" body oils and grip aids that can be used.
The result is the best grip pole on the market!
A few people have had similar concerns when they first received their brass pole. After the 2 week "break in" period they and have contacted us absolutely thrilled with the product explaining that the grip has significantly improved.
The reviews we have gotten from professional pole champions like Zoraya Judd to amatuer pole dancers have been very positive!!"
So anyways according to the american branch of x pole the things are 100% brass, I received my pole a month ago but havn't had time to "break it in" becuse of a shoulder injury. after it's healed I"ll put the hours on it and see if working on it will actually imporve the grip. I"ll give it the benefit of the doubt, but i'm still pretty rotted it's not a grippy as my single piece brass.
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I talked to Kimara as well abotu the finish of the pole. I am one of the people in her letter. The grip did improve and I chose not to exchange my pole for a chrome ( i get to practice on chrome at the studio already), but I wouldn't go as far to say I'm "thrilled" with it. Infact, I also think it's not 100% brass.
It does get stickier with use, much stickier. But it never feels like brass, it's a different type of sticky. It requires a lot of warming up, even in summer and once it gets sticky, it's very sticky on my body and legs but slippy on my hands. On other brass poles, I never have hand grip issues. But on this pole, I have to use tite grip. If anything it feels a bit like stainless steel combined with brass…does that make sense to anyone.
I'm actually planning on replacing it with a PS one piece when I finally own a home (aiming 1-2 years). I was going to sell it, but I'm beginnign to think not many peopel would want it after seeing the response from other polers as well as from myself.
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@moonflower yeah that made perfect sense about the combination.
That’s what they said it was, a ‘mix’ of brass, alloy and something else.@upandover I tend not to believe what they are telling you.
I don’t understand how, if solid brass is a very soft metal, how do the locking grooves withstand the pressure the xjoint locking keys put on the pole?
They would totally destroy the pole.
The other thing I’m not sure of is why would they make the bottom of the pole and the dome from titanium gold? If it really was all 100% brass why not make the whole pole brass and not just some of it?
I still believe there is no way it could be 100% brass for the main reason being the joints would totally ruin the pole.
But that’s just my opinion, and I’m only going from what Xpole Australia have told me. -
Also, I think at the 2-3 weeks point when I talked to x pole, I was so happy I can even stick to it at all(compared to not at all when new) that I was happier with it than I shoudl have been. At that point I really thought that if I worked on it, it will get more and more brass like. It didn't.
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No idea why the dome is TG other than that it looks pretty, but the adjuster cover has screw threads and I don't think that brass would be able to take the regular usage that they get since it is quite a soft metal. Perhaps the dome is TG because of the rotating part?
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I'm not very knowledgable about brass…but from what I understand Chemmie was correct earlier that brass is soft. It definintely scratches easier than the chrome or stainless poles.
I have no particular knowledge about the composition of the XPert poles either. However I'm guessing that the dome takes too much pressure to be made of brass. It could also be a cost factor which may have significantly raised the price of manufacturing the pole so why make a part that you don't grip in brass if you can keep the end cost down for the consumer? (JUST GUESSING HERE)
Also brass poles may be made differently just as not all stainless poles are the same. My understanding is that brass is a combination of copper and zinc and it can be in different percentages. Some manufacturers add lead for stability to some brass products.
Stainless can have different percentages of alloys in it as well which is why some people feel that one company's ss poles grip well when another doesn't.
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alright, after a little reasearch on the different types of brass I dug this up:
The malleability of brass depends on the zinc content; brasses that contain more than 45 percent zinc are not workable, either hot or cold. Such brasses, known as white brasses, are of little industrial importance, though a granulated form is used in brazing (soldering); they also form the basis for certain alloys used in die-casting. The malleable brasses may be further subdivided into those that can be worked cold (generally those with less than 40 percent zinc) and those with a greater zinc content, which require http://www.britannica.com/EBchecked/topic/272804/hot-working. The former group, known as the alpha brasses, are widely used in the manufacture of pins, bolts, screws, and ammunition cartridge cases. The beta brasses are less ductile but stronger and thus are suitable for the manufacture of faucet handles, sprinkler heads, window and door fittings, and other fixtures. A third group of brasses includes those with other elements besides copper and zinc, added to improve physical and mechanical properties, corrosion resistance, or machinability or to modify colour. Among these are the lead brasses, which are more easily machined; the naval and admiralty brasses, in which a small amount of tin improves resistance to corrosion by seawater; and the aluminum brasses, which provide strength and corrosion resistance where the http://www.britannica.com/EBchecked/topic/406851/naval-brass may fail."
What i'm guessing x pole did was use the "third group" and mixed it with other elements besides copper and zinc, thus they can still claim it as being brass, but because of the other elements it is a lot stronger (and less grippy)
unless someone wants to pay to have it melted down and tested we may never know for sure.
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