Can’t View Video Lessons - Discussions

Discussions

Can’t View Video Lessons

Posted by Maria-Elena Kadala on July 3, 2016 at 4:47 am

Getting this error message …
Error loading player:
No playable sources found

I just renewed my lesson membership, I’ve been away for a while, but I had no problem seeing the lessons in the past, they are a great resource

mystical replied 8 years, 1 month ago 7 Members · 15 Replies
15 Replies

Veena

Administrator
July 3, 2016 at 6:11 am

Webmaster sent you an email ðŸ˜Š
Colleen Larson

Member
July 3, 2016 at 8:24 pm

I got the same message. You simply need to download Adobe Flash player. See the YouTube video. After I did that, the videos opened just fine. https://www.youtube.com/watch?v=s1k7gL0NSPg
Maria-Elena Kadala

Member
July 19, 2016 at 10:54 pm

Thanks, Colleen … I had done that, did it again, rebooted … still no luck.
Webbie’s been helping, but it’s a problem too obscure to resolve at this point.
Maria-Elena Kadala

Member
July 19, 2016 at 11:04 pm

The good news is I JUST installed Chrome, and the videos run!
TaraLee

Member
September 25, 2016 at 2:50 pm

I am having the same issue now… never happened before. I don’t know what to do.
Webmaster

Administrator
September 25, 2016 at 4:01 pm

This generally happens when a browser plugin causes issues with the flash plugin.

Steps to resolve are to:
1) Try another browser
2) Try removing plugins in your primary browser
3) Try updating flash
Webmaster

Administrator
September 25, 2016 at 4:08 pm

FYI I just started getting this error and its only happening on Safari on my computer can anyone confirm that is the case?
Veena

Administrator
September 25, 2016 at 4:27 pm

We’re having issues watching videos from other websites too using safari……it’s a new problem. I’m now using chrome!!!
TaraLee

Member
September 25, 2016 at 4:34 pm

I use safari too…
TaraLee

Member
September 25, 2016 at 4:48 pm

Well, I downloaded google chrome and put that as my new default browser. The videos work again, goodbye Safari! Hello Chrome!
Webmaster

Administrator
September 25, 2016 at 4:51 pm

Safari has been very troublesome for the last six months. I started to notice issues with it completely dropping styles for some sites I visited often and its slowly progressed to videos becoming an issue. My current favorite browser is Chrome.
Webmaster

Administrator
September 25, 2016 at 5:05 pm

I found the solution. Recently Safari has defaulted to flash being off on all websites even if you install/reinstall it. To get videos working in Safari again:

1) Open the preferences pane
2) Select the security tab/icon
3) Click the plugin settings
4) Put a check in adobe flash player
5) Set any websites you see in the list to on
6) Set “When visiting other websites” to on
7) Select Done

This fixes the issue. I have to say its frustrating that Safari has taken yet another step to obsoleting Flash which is still very much a viable technology for protecting videos.
Colleen Larson

Member
September 25, 2016 at 10:20 pm

Happened to me again. This time I just went to Chrome. No headaches with Chrome.
woodwinked

Member
October 12, 2016 at 3:16 am

Using chrome the video just seems to be loading but it doesnt actually play! anyone has this issue?
mystical

Member
October 12, 2016 at 3:09 pm

Karen Chen, do you have Adobe flash player? I use chrome and never had issues, you can try Firefox to,