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Help!
I recently moved and had to disassemble my X-Pole. Now, I’m trying to reassemble my pole and I can’t get the pole to screw to the ceiling. I have taken it apart and put it back together multiple times and I have followed the installation video to a “T” and I still can’t get the pole to screw to the ceiling so I can secure it. Any ideas as to what I’m doing wrong? Thanks in advance!
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10 Replies
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Is it not extending? Are you sure you have spin mode locked out?
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Thanks for replying! No it’s not extending. And the spin mode is locked. And I have the spin screws lined up with the “X”s on th base.
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did you unscrew the 3 screws at the base of the a pole far enough???
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Yep they are unscrewed and I actually removed them entirely in efforts to get my pole to extend. But it still wont extend. I emailed Xpole but have yet to hear back from them.
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I believe X-Pole is closed for the holidays until January 6th.
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Thanks for the info
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Sound like maybe it needs lube, out the threads got misaligned somehow.
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Okay. I will try to see if that helps. Would WD40 be okay to use you think?
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I don’t think that’s one the pole companies recommend. I’d ask x pole what they recommend. Aerial Amy did a blog post about a metal lube that is really good. It has metal bits in it. Check her blog to see which lube it is.
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Thank you so much! I’ll check her blog out and X pole finally got back to me as well. Hopefully they can help me find a solution.
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