StudioVeena.com Forums Discussions Is studio veena backed by X-Pole?

  • PoleFitMom

    Member
    September 26, 2014 at 4:55 pm

    What Kevin says about Veena says more ABOUT Kevin than Veena.

  • litlbit

    Member
    September 27, 2014 at 9:02 am

    I don’t usually respond to these type of threads, however, as a business owner, I have to be concerned with quality, not only for carefully selecting cost effective products, but also providing quality products to my students from companies that have integrity. I personally am not impressed when a company plays a public blame game. I would think it would behoove that company to take responsibility to try to rectify the problem of their either unhappy customers, and or improve their product if there have been enough complaints.

    I have to say that I’ve dealt with X-Pole, and Lil Mynx. When ever I’ve had an issue, that company has “owned” the problem and gone above and beyond to rectify it! If a company (any company), wants to meet or surpass the competition, they need to focus on providing not only a quality product, but excellent customer service. I am not impressed with a company behaving like a high school kid, and publicly stating it’s someone else s fault. If you believe you have something good, then focus on that, if there are issues with it, own it, and fix it! That’s how I run my business….and it WORKS!! That’s my professional opinion. 🙂

  • ORGANIC ANGEL

    Member
    September 27, 2014 at 9:40 am

    More people here use such s wide variety of poles that it’s only common sense that the bad reviews would end up here. I used ps in studios and didn’t mind them but used a stage once and couldn’t stand it! The pie pieces didn’t fit together right it was hard to practice on and there are many people here saying that theirs were just fine. That’s why it’s a review. It’s a real account for real customers. I’m sure lots of companies have mostly good reviews for many reasons. Limited audience, paid solicitors, etc. People here use it all so u will get a better account of the products. Every person is different.

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