StudioVeena.com Forums Discussions Missing parts?

  • Missing parts?

    Posted by Carmella on December 10, 2013 at 8:00 am

    So, I got my 45mm Xpole Xpert from the UK store, but I was very busy and only now got around to opening the box my x-pole xpert came in, and it seems like some pieces are missing? On the instruction manual it says it comes with 2 larger pole pieces, 2 extension pieces and 3 x-joints. Mine only came with 1 x-joint and 2 extension pieces. Also it says it’s supposed to come with a top adapter and I didn’t get that either. It’s not supposed to be like this is it?

    X Pole Tech replied 11 years, 4 months ago 3 Members · 5 Replies
  • 5 Replies
  • Carmella

    Member
    December 10, 2013 at 8:28 am

    Ok I’m confusd, are these parts already attached to some of the attachments?

  • RobynPoleDancer

    Member
    December 10, 2013 at 8:49 am

    This is an image of all the parts you should get:

    http://www.360poledancing.com/USERIMAGES/xpert-set.JPG
    Pictured:
    Pole A-Piece
    Pole B-Piece
    250mm Extension Top Adapter 125mm Extension
    X-Joint 200mm X-Joint 200mm X-Joint 180mm
    Manual Foot Allen Key Top Dome
    Bag

    Some of the parts may be stored in the place they will be used (like the joints might be already inside the pole pieces)

  • RobynPoleDancer

    Member
    December 10, 2013 at 8:50 am

    Sorry, loads of my spacing got removed there!

  • Carmella

    Member
    December 10, 2013 at 6:28 pm

    Ah ok yes some of the parts are already attached to each other! Thank you so much! I thought I was losing my mind lol!

  • X Pole Tech

    Member
    December 11, 2013 at 10:42 am

    Please call the UK office +44 208 449 4400 or email us if you have any problems.

    X-Pole Tech Support

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