New batch of X-poles slippery!

MD, I just want to clarify, Xpoles are great poles, no one was saying they are bad poles. Some of us who had the old original chrome xpoles, have noticed the grip is not as it use to be. It’s not a horrible issue, just interesting. A dancer can learn to work with ANY pole, by doing a proper warm up, cleaning the pole, and using a grip aid if all else fails. I highly recommend the xpole Brass pole, it’s been great. You may find that you love the chrome finish!

I got mine last Christmas and I have exactly the same problem! I don’t trust it enough to invert (despite being able to just fine on both sides at my studio) I thought if I ‘broke it in’ by using it it would help but it hasn’t got any better. Wondering if I should see if I can sell it and get a brass one instead that has more grip because there is no point in a pole I’m too nervous to practice anything other than the easier spins on.
Any tips?

I ordered one through my studio I take classes at…but I beleive it’s titanium? Or is it the same as the chrome? All I know is it’s an x pole and it’s the one where it can be spinner or static lol il be sooo pissed if it’s slippery like you guys

I spent the day pondering this decision. The pole was supposed to come last Wednesday and since it did not show up today (Saturday)I am taking that as a sign. I am returning the pole when it finally shows up. I think I am just going to continue to take classes and save up for a better finish. Kind of disappointed but better safe than sorry.

MD5677
X-Pole sell multiple poles globally. Like any product manufacturer, even the greatest like Apple, Microsoft, Dell, Nissan, Boeing, Chrysler odd products from a production run can have a problem however, that does not mean that they all do and it is not a reason not to buy a product! If it was Apple iPhones would not be so dominant!

At the IPC world competition in Singapore in November some of the world’s top dancers, unsolicited, complimented X-Pole on how great the grip was on the Chrome poles they used. And grip to these elite dancers is everything. The poles used were from our latest production September last year and were polished with the new machine.

X-Pole stand by its products and will assist if there are problems.

If your pole has not arrived (to clarify we do not do Saturday deliveries unless specially requested) that is because the UK has been hit by severe storms and our latest deliveries were delayed due the ship not being allowed to enter the harbor. The delivery that should have arrived last week 6th will now not be in our warehouse till next week, Wednesday15th/Thursday16th at the earliest. We can only apologize for the delay but this is beyond our control. It is not an omen about our product!

There is no point in receiving a pole and then returning it, that just costs everyone money and wastes time and the pole could be damaged on return transit. Should you wish to cancel your order then please call our office on Monday, quote your real name and order number and we will immediately cancel your order and refund your money. Let us clarify though that it can take 2~3 days to receive the money via some credit card companies (again out of our control).

As requested please call us on Monday on 0208 449 4400 (ask for Paul or Jon) to discuss your concerns – X-Pole is here to help, we are trying to grow the pole industry as we have done from day one 10 years ago and discussing concerns and problems and resolving them is akey part of our business.

X-Pole Tech Team

I have a chrome x pert x pole I have had it 2years mine is fine. I use cheap vodka to clean it but I don’t clean it often as I find it helps the grip, I have sweaty hands so it def not the poles fault lol. I found Veena’s mix of mighty grip special and great for the pole and my legs then just special formula mighty grip on my hands no on hands which made my pole and me sooo grippy it’s great I’m confident enough now to try Ayesha at some point. 🙂

First we need to clarify a point. We do not put polish as such on the pole so it is not about removing any polish to get a good grip. We were advising about the method of polishing which uses a special buffing machine to shine the surface to get a high mirror like finish.

We would never advise to use anything that attacks the pole tube surface like an etch. There are so many factors that affect grip that it is often difficult to work out the problem and by that we are not saying that it cannot be the finish itself. In our experience though the higher the polished finish the higher the grip so a clean pole and well polished pole is essential to start with.

To that end we have developed a cleaner called, unremarkably, ‘X-Clean’ which will remove all grip aids (including Gorilla Grip!) and surface dirt, sweat etc. leaving an ultra-clean pole. Please contact the US office who will be pleased to help you get some.

As to other forms of cleaning countless dancers use cheap vodka. One of the tricks is to wipe in on (with a micro fibre cloth), leave overnight, then polish off in the morning. This seems to remove all the dirt and gives good grip. Please do not forget all new poles need working in and they need to be warm.

As to colour if its silver it will be a Chrome pole unless its Stainless.

Hope this is of assistance

X-Pole Tech Team