StudioVeena.com Forums Discussions Pink stiletto shop..

  • Pink stiletto shop..

    Posted by CrazyKosters on May 26, 2013 at 2:19 pm

    Anyone ever purchase anything from the pink stiletto shop website? I bought some heels from them on May 1st and the money got taken out of my account on the 7th but I still have not received them. I never got an email that they shipped either. I have tried to contact them through email and phone for about 2 weeks now because i'm moving. I have left several msgs and emails but no reply. When i call, it says " transferring you to Wade Nelson" then it rings until it goes to voicemail. The VM says " Thanks for calling the pink stiletto shop, we are busy helping other customers so leave a message and we will get back to you"  This is very frustrating because the website says they have a customer service department but I don't think they do… They will not reply and i can't get through no matter what time i call. I feel ripped off and now im moving and want to know what the heck is going on. Anyone else have any issues with them?

    CrazyKosters replied 11 years, 10 months ago 3 Members · 3 Replies
  • 3 Replies
  • luvlee

    Member
    May 26, 2013 at 3:00 pm

    I would contact your bank or credit card and dispute the charge. SOunds like they are running a rip off scam.

  • PlatinumAni

    Member
    May 26, 2013 at 5:36 pm

    I have and I remember it took forever. To the point I thought I got had. It did eventually come and it was all correct. Good luck!

  • CrazyKosters

    Member
    May 27, 2013 at 2:22 pm

    Yeah i'm going to contact my bank. I wrote him an email saying i was going to report him and leave reviews all over the internet if he doesnt respond by next week…I bought shoes from stilettonations and its a small company just getting started and they have great customer service. I had a problem with my order from ups and he replied right away and sent out another pair for free, so i'm going to use them in the future. Not a big selection though..Thanks for the info PlatinumAni, I might give it another week and a half  before i go bat shit crazy on this guy haha https://www.studioveena.com/img/smilies/icon_rambo.gif

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