StudioVeena.com Forums Discussions Problem with X Joint

  • Problem with X Joint

    Posted by amandakm1 on November 10, 2012 at 9:58 am

    Hi there,

    Just got my new chrome Xpert Xpole and have started putting it together. However,one side of one of the x joints won’t budge. The other side is fine as are both sides of the other x joint. I just can’t loosen it. Any ideas?.. Desperate for ideas.. 🙁 x

    amandakm1 replied 12 years, 3 months ago 3 Members · 5 Replies
  • 5 Replies
  • chemgoddess1

    Member
    November 10, 2012 at 10:10 am

    Have you checked to see if it is expanded and needs to be moved in the opposite direction?  If you look at the crack in the steel when it is loose the two pieces oif metal will be almost touching, when it is expanded they will be a few mm apart.

  • amandakm1

    Member
    November 10, 2012 at 10:19 am

    It actually won’t budge either way-it’s just completely stuck 🙁

  • Saphyre

    Member
    November 10, 2012 at 11:37 am

    Give X-Pole a call. They have terrific customer service.

  • amandakm1

    Member
    November 10, 2012 at 1:00 pm

    2 strong women and 3 strong men later and it’s finally come undone. Thanks guys 🙂 But now I have a new problem.. See new discussion ‘500mm pole extension still too long for 7ft ceiling’ 🙁

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