StudioVeena.com Forums Discussions Resubscribing to the site

  • Resubscribing to the site

    Posted by jsscfree6410 on April 22, 2016 at 5:29 am

    Hi, my subscription is ending in 4 days. I can’t find anywhere on the site or in my account that I can resubscribe. Can someone advise on how I might sort out another year on this site. Thanks

    Veena replied 8 years, 6 months ago 4 Members · 7 Replies
  • 7 Replies
  • Runemist34

    Member
    April 22, 2016 at 5:56 pm

    It might be automatic. If not, and you find that your subscription has not renewed by itself, you just do it again the same way you did the first time 😉

  • Veena

    Administrator
    April 22, 2016 at 6:14 pm

    It’s not automatic, but you should receive and email telling you it’s time to renew. To subscribe again:

    Click on your profile name

    Then click on the Account option

    You’ll see info there 🙂

  • jsscfree6410

    Member
    April 23, 2016 at 4:14 am

    Oh okay. I went to the account section and there’s no way to resubscribe. Just tells me when it ends. I guess I’ll wait to see what happens when it ends. Hopefully I wont lose my profile.

  • Veena

    Administrator
    April 23, 2016 at 4:24 am

    Oh so you want to resub now before your time is over? Then click the contact link and mention you would like to get another yr. 😊

  • Veena

    Administrator
    April 23, 2016 at 4:24 am

    And you won’t loose your profile.

  • Catsanctuary177663

    Member
    May 1, 2016 at 10:16 pm

    Mine just ended one day out of the blue with no email or warning. I had tried to check my status but could never find it. Love the site but that’s the one suggestion I would make-to make it easier to see account info, resubscribe to extend a subscription without having to email, and send reminder emails when the subscription is expiring. Thanks for a great site!

  • Veena

    Administrator
    May 2, 2016 at 1:55 am

    Hey Cat, we do send out emails reminding people they’re about to expire. Maybe check your spam? I’ll let webmaster know if you didn’t receive and email so he can look into it.

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