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Tips For The New Video Platform
While most of you have had no trouble with our new video platform, there have been a couple issues. These issues relate to the very small percentage of you using IE6 or a very old version of Flash.
Internet Explorer 6 is a very old browser. Microsoft no longer supports it and many major sites will be dropping support for it this year including one of the biggest, YouTube. If you are running IE6 you may encounter javascript problems and our nifty new navigation within the video section may not work for you. You can fix this problem by either upgrading to Internet Explorer 7, Internet Explorer 8 or by switching browsers completely to something such as FireFox or Google Chrome found at http://www.firefox.com and http://www.google.com/chrome respectively.
Secondly a couple others have reported not being able to see the new video format. This means you need to upgrade your flash which you can do by visiting http://www.flash.com. We have switched video formats to allow for higher quality and an eventual shift to mobile platforms. Usually those of you with a version of flash that is this old are also the ones running IE6 since newer versions of flash have been bundled with the browser for ten years, so simply updating to a newer browser as described above will also fix this problem.
I hope this helps and if you have any problems that the above solutions do not fix please don’t hesitate to write me.
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9 Replies
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Hi,
I don’t have any problems viewing videos but noticed something else and wondered if it was just me or how the new software works. https://www.studioveena.com/img/smilies/icon_scratch.gif
As I’m watching a video, if I try to click on an earlier portion of the video to review, it won’t let me. It starts completely over from the beginning. I used to be able to scroll anywhere within the video.
Thanks.
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The new software should actually better support that feature than the previous software, unless you are looking at an old video. New videos will allow you to click anywhere on the timeline and even a portion that hasn’t been downloaded and it will start playing almost immediately.
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I have to say, I’m LOVING this new platform! I can see all my favourites now and it looks so much better. https://www.studioveena.com/img/smilies/icon_e_biggrin.gif Thanks for doing this, Webmaster.
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I want to make sure everyone knows that we are still working on the new video platform, so please be patient with us and keep that in mind. https://www.studioveena.com/img/smilies/icon_e_wink.gif Also… I personally, have know idea how to help if you have questions….this is all new to me too, so all technical questions have to be answered by webmaster, he will handle them as he has time. https://www.studioveena.com/img/smilies/icon_e_ugeek.gif Thanks for understanding https://www.studioveena.com/img/smilies/icon_e_biggrin.gif Don’t worry if you see some funky stuff happen off and on. https://www.studioveena.com/img/smilies/icon_lol.gif https://www.studioveena.com/img/smilies/icon_lol.gif https://www.studioveena.com/img/smilies/icon_lol.gif
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I have firefox and IE8 – I went to download flash for my IE browser today and came across something that might be useful for other people, who perhaps are having trouble viewing vids here.
Apparently Flash doesn’t work in 64-bit browsers. But you can run 32-bit versions of browsers on a 64-bit operating system. I cannot access microsoft.download.com (DNS issue with ISP I believe) so I can’t get the 32-bit version of IE at the moment, but I’ll download it at a friend’s place later and see how that works.
Note: I use firefox mainly, where the is no issue, just occasionaly have to use IE for tax returns and stuff (silly government websites not supporting cross browser compatibility!)
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Hi WebMasta!
My issue isn’t with playback. Mine is with uploading. Just so you are aware, I use a Mac and all my plugins and software (browsers) are completely up-to-date. I have attempted to upload .mov (Quicktime movie) and .m4a or .mp4 and I have glitchy audio and video issues with the video player. It stalls, hitches, and the audio pops and changes speed. I just wanted to know if there was an upload format that is going to be more studioveena.com friendly? Maybe I should try a windows formatted video like .wmv?
Let me know if you have any advice! Most of the videos I watch look great, and I have no issues with the player other than my own uploads. Thanks for all your hard work, I really really enjoy using and interacting with your site!!
Sincerely,
Tracee -
Hello – not sure if this is a glitch or not BUT I uploaded a video about 10 hours ago, and it still says ‘This video is still processing’ when I try to view it from my profile.
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Hey Webmaster!!
I’m using Firefox, but the videos still ‘hack’ when they play and the music is all out of sync… what can I do?? Its so sad I’ve given up watching videos on SV now https://www.studioveena.com/img/smilies/icon_e_sad.gif and I love this site!!! I have no problems watching youtube or anything… its just here… I’m in Australia but so is Georgia and I know she uses Firefox and doesn’t seem to be having problems… https://www.studioveena.com/img/smilies/icon_e_sad.gif
Help!! I need my daily dose of all these lovely pole ladies!!
Thanks https://www.studioveena.com/img/smilies/icon_e_biggrin.gif
Nikki
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Yeah, I’m using a Mac too (iMovie) and I noticed the same things as Tracee did with her vids.
I would also like some advice on formatting.Thanks!
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