• Discussions

  exchange policy

  Posted by vette22416221 on December 16, 2013 at 5:12 am

  I bought a pole but its too tall for my ceiling how do i exchange for a new one?

  Lyme Lyte replied 11 years, 4 months ago 5 Members · 6 Replies
• 6 Replies

• 

  Yuengling

  Member

  December 16, 2013 at 10:34 am

  What brand is ur pole? If lil mynx contact them first then return/exchange.

• 

  Dancing Paws

  Member

  December 16, 2013 at 1:29 pm

  call the company and see if they do exchanges. Lilmynx did an exchange for me with a 15″ restock fee on the original pole. Was super easy to do.

• 

  vette22416221

  Member

  December 16, 2013 at 2:57 pm

  I bought it from studioveena.

• 

  Yuengling

  Member

  December 17, 2013 at 9:11 am

  There is another discussion on here with the same exact question and veena herself mentions to exchange direct with the company. It’s very quick and easy due to great customer service.

• 

  Veena

  Administrator

  December 17, 2013 at 9:23 am

  Yes, please contact lil mynx http://www.lilmynx.com

• 

  Lyme Lyte

  Member

  December 17, 2013 at 10:21 am

  my sister, Sublime just bought an SV pole last week. She wishes she would have gotten the taller pole…..maybe you two should talk about swapping!

  Btw….I LOVE the color of the SV pole….picture don’t do it justice!

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