yup yup. V’s right. i honestly think its pointless, unless your actually grabbing the very top of the pole.. which i dont think youll be doing much. mine goes on perfectly and i dont even put it on. the only time ive actually had it on was the very first time i assembled my pole, but since i figured it was literally pointless and just a cover, i dont even use it any more =) unless it bothers you that much, then call and see if they can do anything. =D

<3anGel