LizzyLiz810
Forum Replies Created
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they fixed them in april? what??? well, hmmmm….doubt that they are fixed. please read my blog:
https://www.studioveena.com/blogs/view/THANK_GOD_FOR_PLATINUM_STAGES_20110711012404
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Ive been to alot of studios and never had a problem with platinum stages. I actually really love them alot because of the easy spin mechanism. You just pull out the pin, and bam, its on spin mode. U dont have to go down, and unscrew it or anything. I also prefer stainless steel over chrome. I never tried brass until last week when i got my platinum stages, but its definitely my favorite because i sweat alot. Im surprised more studios dont have them!!
The thing is though, even if xpole sells brass and stainless steel, is it going to be real? I dont think so, its coming from china. It will probably be some sort of plating. I trust platinum stages because they are made in the USA and have to go thru testing b4 they are sold. I didnt know until recently about the xpoles being from china, and containing lead. If toys with lead are recalled because they are dangerous, whats up with the poles? Obviously there is some sort of danger to them.
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I dont think they are out yet…have u looked into platinum stages poles? they have all brass and stainless steel poles, and different types, permanent, semi permenent, removable one piece, removable multi piece, etc etc
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I was really scared when the pole fell, and also when the other 2 flared out at the edges immediately when it was put up.
I dont want anyone to go thru that, or get hurt. That is my main concern when I post on forums. Pole dance fitness can be dangerous, and if poles are having trouble holding up, it can lead to serious injury.
I suggest people to get one piece poles. It seems like they are less of a headache. Platinum stages even has a one piece removable pole. I got the permanents for my studio though, just to be extra safe.
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X-pole told me straight up not to read the directions….https://www.studioveena.com/img/smilies/icon_e_confused.gif
Im really not on here to debate left and right. I am sharing my experience with other people that are having the same or similar problems. It seems that many people have problems with the joints. If its that complicated or needs that much upkeep, xpole should consider redesigning it.
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I have put up and taken down many xpoles b4, and so has my bf. When we called and told them what was happening, they kept saying it was user error and that i was doing it wrong. I told them i have experience putting them up and down. Nobody straight up called me an idiot, but by repeatedly telling me i was doing it wrong sure made me feel like one. They asked if i watched the installation video, and i told them yes, and that i also read the directions to which they replied "oh you cant go by the directions." They shouldnt be in the box then if they are wrong. If they have such great customer service, why are they setting us up with bad directions? Remove the incorrect directions from the box. That doesnt cost $$ to do.
I asked for the technician to come out, but that is not something they offer because "it is a liability" for them. And no, they didnt charge for him to come. He was only allowed to put up 1 or 2 poles, basically to "show us how to do it."
I dont think that Xpole actually purposely changed their design because xpole is just the distributor, but i do think their MANUFACTURER is being shady and making a cheaper product. Maybe the 3 poles you got are fine, and maybe i just had a bad batch, but bottom line, there should be a quality control check. They are made in china and you can get away with anything there. If the actual xpole technician put them up and didnt see a problem until i pointed it out, how is any woman that puts them up gonna know? The metal shouldnt be THAT THIN, that soon as u tighten the xjoint it flares out. Im pretty sure that their technician didnt "overtighten" or have "user error" while putting it up. The poles were just defective.
Maybe they need to come up with a whole new design that doesnt involve the xjoint since there are TONS of people that keep having issues with it.
The people at Xpole are generally really nice, and they do alot for the community by sponsoring women, and events. The thing is though, i could have gotten hurt, which means someone else could get hurt too. I dont want that to happen. Pole fitness is super serious. Everyone made a big stink when platinum stages had an issue with their "star stand alone" pole, yet when the xpoles continuously have problems with the joints for soooo many people, no one cares?? All i see is people defending xpole, instead of caring about one anothers safety.
@sensualscimitar- i have never tried a lil mynx pole, but i just got 6 platinum stage permanent poles for my studio, and so far so good. i even got 2 brass, and i love them! im very sweaty, so it helps that the pole is a lil stickier.
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Hi there. I doubt that you and all your friends were doing it wrong. I recently had a problem and was told the same thing. However, after examining my brand new xpert, compared to the old one i had (top loading) there was a huge difference. Basically the pole is so much thinner, soon as u tighten the xjoint, the edges started to flare out. The xjoint doesnt fit in the little groove properly. The groove is not as deep, leaving tons of room for error. Believe me, i didnt over tighten it. I had the xpole technician come and do it since i was apparantly so dumb and couldnt do it right. The same thing happened. The new models are flawed, bottom line! I dont care which pole celebrity is endorsing xpole, the latest shipment should be recalled!!
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wow those sound amazing!! i will definitely get them
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I had to bang mine apart with a hammer as well. It was sooooo stuck. My boyfriend was hammering for like 10 minutes!!
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U could be having an allergic reaction to the lead in the chrome pole. When your pores are open, you are really susceptible to getting a reaction from the lead,so if you get sweaty, watch out.
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I got brass poles from platinum stages, and they said to use windex, not rubbing alcohol. Not sure about the xpoles though
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I just bought 6 poles from platinum stages and they were really helpful. I always hear about their "drama" but i had really great service from them. Their brass pole is amazing!!!!
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I am the owner of the studio that LIZ SAVAGE above mentioned. It was a really really scary situation. I took the poles back to X-Pole and got a refund. They have always had great customer service. I talked to them for a while about all the problems with the new xpoles, including things i have seen mentioned on this forum. They noted everyyything and will be sending it off to the head of the company to see how they can better the product. They were genuinely concerned and i know that they will do their best to fix the problems. I kept saying that the pole was cheaper quality, and they were insisting that they arent. What i think is happening is their manufacturer in CHINA is making the poles cheaper quality, and since there isnt a quality control check, xpole doesnt even know it!!! I definitely got a bad batch of poles, no doubt, and i blame the manufacturer. The weight of the pole pieces are much lighter, and they are thinner than the old poles, so when u tighten the xjoint its literally making the metal flare out and get bumpy.
I think the xpoles are great for at home. I love the Kendra pole. However, for heights over 11'10, i wouldnt recommend it.
I am going to get permanent mounted platinum stage poles now.
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Unfortunately im going to have to move back the grand opening weekend, due to problems with poles. I will keep you guys informed. https://www.studioveena.com/img/smilies/icon_e_wink.gif
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I definitely need to come check out your place as well. What is your website?https://www.studioveena.com/img/smilies/icon_e_smile.gif
