Yvette6987
Forum Replies Created
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@mspretty1414 We do carry the Sport 45 TG. We are currently out of stock of this product, but are expected to receive a shipment the first week of June. If you would like to do a paid pre-order (since there is a limited quantity) you can call our office at (888)976-5387. Thanks! 🙂
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Hi there, the block mount is 4×7. If the stud or beam is not wide enough to completely hold the block mount you can get a piece of 4×7, 1-2 inch thick plywood and drill that to the beam, and then drill the block mount to the plywood. The wood would reinforce the beam. If you have any other questions please feel free to send us an email at info@xpoleus.com
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Hi there, please call X-pole US or email info@xpoleus.com, we’d be happy to give you tech support. Please watch the following video for tech support on how to remove a stuck x-joint:
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Hi Amanda, If you would like to verify whether or not you have an authentic X-Pole please send photos and questions to info@xpoleus.com.
You will not be able to properly set up your pole if the pole is stuck on spin mode. To take out a strip screw you will need to get the tap out or star tool, or you may need to use a drill to crack the screw so that you can take it out.
You can also get a 4mm black heavy duty hex key as sometimes these are strong enough to take out a stripped screw. Any other questions please email X-Pole US.