I have to disagree with the xpole rep! I purchased the chrome xpole 7 months ago and it is still slippery as day one! I have steamed it, rubbing alcohol, vinager, windex, vodka, grip aids, etc…nothing has changed. I contacted the company and they pretty much implied it was my vault. I must be doing something wrong. It must be my skin, room temperature, humidity, etc. After telling them I have no problem gripping studio poles, their reply was because those poles are broken in. So am I to wait years before I can even grip my pole to do a simple spin! Need better response than what they are giving…