Forum Replies Created

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  • Webmaster

    Administrator
    February 21, 2015 at 7:36 pm in reply to: Stupid question…how do you view the lessons?

    Could you double check. I think I sent you a blank one the first time. I had the system resend your thirty day.

  • Webmaster

    Administrator
    February 21, 2015 at 7:14 pm in reply to: Stupid question…how do you view the lessons?

    poleisnewtome – Did you buy lessons or a gift certificate? The gift certificate will show up in your inbox within 24 hours of purchase but generally sooner. The quicker way to do this is to click on one of the lesson packages and purchase it directly, then access is nearly instantaneous.

  • Webmaster

    Administrator
    February 2, 2015 at 1:43 pm in reply to: Anyone selling their poles?
  • Webmaster

    Administrator
    January 26, 2015 at 9:05 am in reply to: slow video uploads?

    We use an edge network that delivers our videos from 10 different locations in the UK and roughly sixty in the US. This insures that you should have relatively snappy video. That being said, the internet still has many unknowns and you might run into hiccups occasionally due to localized issues.

  • Webmaster

    Administrator
    January 21, 2015 at 10:51 pm in reply to: If you don’t have our lessons why?

    Our three day trial is not to get you hooked, because, in general, fitness doesn’t work that way. Instead its so that you can watch a couple videos and be comfortable that Veena’s teaching style is what you are looking for.

    In the fitness industry when people aren’t paying they don’t feel invested in their fitness and they don’t actually get hooked they walk away. The effect of a longer trial is actually exactly the opposite of what you would expect.

    We’d love to be able to charge less but the pole industry is so much smaller than yoga. Yoga is a MASSIVE industry. With significantly different consumer behaviors than most other fitness activities. I believe it’s actually the largest fitness vertical there is and even at a mere $1 per month there are millions to be made.

    Anyhow, I don’t want to be contrary but I do want people to understand that the 3 day trial isn’t an arbitrary decision. It’s actually probably too long and possibly detrimental to our sales but we really wanted people to know what they are getting, We are That Confident In Our Product.

  • Webmaster

    Administrator
    January 21, 2015 at 10:03 am in reply to: If you don’t have our lessons why?

    MishaKitty, have you tried turning the bitrate down? Our player uses the highest rate that your internet connection supports. You can turn it down by clicking the HD button, the 360p frame size will reduce your download rate by about 60%.

  • Webmaster

    Administrator
    January 20, 2015 at 12:14 pm in reply to: If you don’t have our lessons why?

    Brilliant Allyson 🙂

  • Webmaster

    Administrator
    January 20, 2015 at 11:36 am in reply to: If you don’t have our lessons why?

    The lessons start as soon as you purchase them or at the end of your current subscription period.

  • Webmaster

    Administrator
    December 24, 2014 at 10:32 am in reply to: Cant upl0ad vide0

    Is your O button physically broken or is it just not working. When keys stop working my first inclination is that you may have some type of infection on your computer. Key loggers will often inhibit the operation of random keys. This is important because key loggers can also indicate the existence of other infections on your machine which will often mess with the encoding on file uploads and break them.

  • Webmaster

    Administrator
    December 23, 2014 at 12:50 pm in reply to: Star Stand Alone – Help

    Platinum Stages is no longer manufacturing portable poles including the Star Standalone.

  • Webmaster

    Administrator
    December 13, 2014 at 9:09 am in reply to: Site features I’d really like…

    Lula, at the top of the site there is a tab that says Search if you are on a desktop computer and more if your on a mobile device. Click that tab and there is a search box. Most of the lessons are tagged with their AKAs so you can put that in and receive relevant search results.

  • Webmaster

    Administrator
    December 11, 2014 at 3:30 pm in reply to: Site features I’d really like…

    polekat – Generally the problem you are referring to comes from having privacy turned on in your browser (most common on phones). Effectively all links transferred in from outside the active browser windows will not be allowed access to your cookies (method by which you track a user session).

  • Webmaster

    Administrator
    December 11, 2014 at 10:27 am in reply to: Site features I’d really like…

    Thanks for the suggestions. We always appreciate ideas from the community.

  • Webmaster

    Administrator
    December 6, 2014 at 11:08 pm in reply to: SV Shop Reviews!

    Just approved it. Thanks Allyson!!!

  • Webmaster

    Administrator
    December 4, 2014 at 10:45 am in reply to: powder coating a pole?

    Most powder coaters will shoot several different finishes. They should have samples on hand of each one. Simply ask to feel some of their samples.

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