Forum Replies Created

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  • Webmaster

    Administrator
    January 26, 2014 at 2:20 pm in reply to: Problem viewing videos 🙁

    Rest assured everyones videos receive the same security treatment.

    It can be a couple things. The URLS are a bit shorter when you view your own videos. They URLs may be cached in your browser. It may be that whatever is causing the problem is only hacking off one or two characters and your user_id hashes out a couple characters shorter than everyone else’s.

    Don’t worry that yours aren’t protected, they are. All you need to know is that when you have a problem with your browser the results can be unpredictable.

  • Webmaster

    Administrator
    January 26, 2014 at 2:06 pm in reply to: Problem viewing videos 🙁

    tiggertail – This means that you have a bad plugin or virus on your computer that is truncating the URLs, a bad plugin is more likely than a virus.

    Generally people will say “But I can watch Youtube videos” and I have to go on to explain:

    “Our video URLs are longer than sites like Youtube because we’ve got several levels of security to make it harder for people to steal the videos than it is on Youtube or other sites.”

    Most people have success turning off plugins in their browser until they find the one that caused the problem, sometimes its easier to just switch browsers for people that already have multiple browsers on their computer.

  • Webmaster

    Administrator
    January 25, 2014 at 4:13 pm in reply to: video upload….heeelp

    HTC One should work fine. Are you connected by cellular or wireless network?

  • Webmaster

    Administrator
    January 25, 2014 at 4:03 pm in reply to: video upload….heeelp

    What type of phone do you have?

  • Webmaster

    Administrator
    January 25, 2014 at 3:26 pm in reply to: video upload….heeelp

    PoleB3auty – How are you recording then uploading your videos. They are uploading to the server successfully but then the transcoder is unable to handle them.

  • Webmaster

    Administrator
    January 19, 2014 at 1:35 pm in reply to: 30 day programme

    MD5677 you have access, I have just tested it. Could you go to the Lessons section and try watching a video and if you continue to have issues please email me and let me know.

  • Webmaster

    Administrator
    January 11, 2014 at 9:23 am in reply to: Do you have a pole blog?

    Just type a normal URL the site takes care of the rest.

  • Webmaster

    Administrator
    January 10, 2014 at 1:16 pm in reply to: Why You Should Sign-Up for StudioVeena Lessons

    PerfectInperfection – I’m glad you enjoyed the lessons so much. You can certainly use them on a Windows 7 or 8 device, my recommendation would be a windows 8 as there will come a time when you won’t be able to upgrade Internet Explorer on Windows 7 past a certain point. If you want something less involved than a full PC we love our iPads on AT&T, they work great.

    Once you get to that point where you purchase the lessons again, let me know, and I’ll refund half of your first subscription period, or $20 if you purchase a year to account for your provider making it difficult to watch them previously.

  • Webmaster

    Administrator
    January 5, 2014 at 12:52 am in reply to: Video editing

    iMovie works on the well iPhone and I believe it’s free now.

  • Webmaster

    Administrator
    January 4, 2014 at 1:28 pm in reply to: paypal pains

    apalmy – that would be a question you would have to ask PayPal. As a merchant we allow payment via PayPal balance and credit card through PayPal, so if they are requiring the attachment of a credit card in order to pay regardless of you having more than enough to pay, they must have another requirement of you beyond the payment types we have allowed.

  • Webmaster

    Administrator
    January 4, 2014 at 10:05 am in reply to: $20 Off New Year Lesson Sale

    Tara you should have the upgrade info in your inbox shortly.

  • Webmaster

    Administrator
    January 4, 2014 at 9:41 am in reply to: paypal pains

    Paypal ties several different payment methods together. As a merchant we can choose which payment methods to accept. Many merchants no longer accept bank account payments due to the fact that they can take up to 14 days to clear, and have a high rate of failure (near 50%).

  • Webmaster

    Administrator
    January 3, 2014 at 11:30 pm in reply to: $20 Off New Year Lesson Sale

    Tara I’ll send you instructions tomorrow morning on how to change your subscription.

  • Webmaster

    Administrator
    January 3, 2014 at 11:05 am in reply to: Big News!! Share Your Videos From StudioVeena.Com

    Just wanted to remind people that you no longer have to struggle with Youtube. Post your pole videos here and share them to FB using the button on your video page and avoid all the Youtube drama.

  • Webmaster

    Administrator
    January 2, 2014 at 11:02 am in reply to: paypal pains

    The one thing you can do is to get a prepaid Visa card and link that to your account. However…

    As horrible and prominent as the media makes credit card and identity theft out to be it is actually less prominent than it used to be. In the days of checks and imprint credit card machines it was easy to steal and use someone’s financial information, and get away with it for 30 days, which is how long it used to take for charges to hit your account.

    Now the digital world allows us to know in minutes if our accounts are being fraudulently accessed, so it has become much harder for people to use illicitly attained information.

    After the target issue I received emails from all my cards and paypal informing me of the cards that had been used at Target within the time period of concern and the associated charges.

    The connected world has been a real boon for our financial security and not the fearful world that people want you to believe it is.

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