Forum Replies Created

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  • Webmaster

    Administrator
    January 4, 2014 at 9:41 am in reply to: paypal pains

    Paypal ties several different payment methods together. As a merchant we can choose which payment methods to accept. Many merchants no longer accept bank account payments due to the fact that they can take up to 14 days to clear, and have a high rate of failure (near 50%).

  • Webmaster

    Administrator
    January 3, 2014 at 11:30 pm in reply to: $20 Off New Year Lesson Sale

    Tara I’ll send you instructions tomorrow morning on how to change your subscription.

  • Webmaster

    Administrator
    January 3, 2014 at 11:05 am in reply to: Big News!! Share Your Videos From StudioVeena.Com

    Just wanted to remind people that you no longer have to struggle with Youtube. Post your pole videos here and share them to FB using the button on your video page and avoid all the Youtube drama.

  • Webmaster

    Administrator
    January 2, 2014 at 11:02 am in reply to: paypal pains

    The one thing you can do is to get a prepaid Visa card and link that to your account. However…

    As horrible and prominent as the media makes credit card and identity theft out to be it is actually less prominent than it used to be. In the days of checks and imprint credit card machines it was easy to steal and use someone’s financial information, and get away with it for 30 days, which is how long it used to take for charges to hit your account.

    Now the digital world allows us to know in minutes if our accounts are being fraudulently accessed, so it has become much harder for people to use illicitly attained information.

    After the target issue I received emails from all my cards and paypal informing me of the cards that had been used at Target within the time period of concern and the associated charges.

    The connected world has been a real boon for our financial security and not the fearful world that people want you to believe it is.

  • Webmaster

    Administrator
    January 1, 2014 at 1:17 pm in reply to: Help!

    I believe X-Pole is closed for the holidays until January 6th.

  • Webmaster

    Administrator
    December 31, 2013 at 1:10 pm in reply to: Happy Anniversary to Veena and Webmaster!!!

    Thanks so much guys. Our life together has been a wonderful journey. I can’t wait to see where it takes us in the coming years.

  • Webmaster

    Administrator
    December 18, 2013 at 9:13 pm in reply to: picture upload problem

    Sassylina, this is not a problem that’s been reported, nor am I able to replicate it. If you could upload a few pictures that create the problem and leave them I can look and see if I can find the problem.

  • Webmaster

    Administrator
    December 18, 2013 at 9:10 pm in reply to: Videos Glitching

    AriFerrari you most likely are running a 5.x version of Safari. That version does not support the new flash video codecs properly and so you get glitchy video. You won’t get this on Youtube because they default to HTML5 video, we still use flash video for the desktop because it allows us to implement a reasonable amount of protection on user videos.

    This is not a StudioVeena.Com Problem but instead an older browser issue.

    There are two ways to fix this problem:

    1) Use a new browser. Chrome or firefox properly support flash in a way that allows the video to work.

    2) You can install OS X Mavericks from the App Store. This is a free upgrade and will get your computer up to the latest and greatest Apple operating system which contains the newest version of Safari.

    Unfortunately the older version of OS X does not support the new version of Safari.

  • Webmaster

    Administrator
    December 17, 2013 at 8:37 pm in reply to: Studioveena pole

    So glad you like it!!!

  • Webmaster

    Administrator
    December 9, 2013 at 5:12 pm in reply to: cant buy studioveena lessons!

    Missy, occasionally with the prepaid cards you have to call and have them activate them for online purchases (make the security code work). It’s kinda of a silly hoop but i’ve heard its the case.

  • Webmaster

    Administrator
    December 9, 2013 at 10:31 am in reply to: Vote For Veena!!!

    Just one more day folks, lets get these votes in for Veena right here https://www.unitedpoleartists.com/polers-choice-awards/2013/julie-brand/ just click the heart to place your vote!!!

  • Webmaster

    Administrator
    December 6, 2013 at 8:54 am in reply to: prices?

    When you purchase the lessons you are purchasing a subscription to a streaming service, you cannot save them.

  • Webmaster

    Administrator
    December 3, 2013 at 1:27 pm in reply to: prices?

    Lessons are priced at $20 every 30 days, $35 every 60 days or $99 for 365 days.

  • Webmaster

    Administrator
    December 2, 2013 at 5:36 pm in reply to: Black Friday Special

    I believe I found it you should receive a refund notification shortly.

  • Webmaster

    Administrator
    December 2, 2013 at 5:29 pm in reply to: Black Friday Special

    Kate92 it should have been $79. If you were charged $99 you used the standard payment page rather than the link at the top of this forum post. I’ll check on your account and refund the additional payment if necessary.

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