Forum Replies Created

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  • Webmaster

    Administrator
    November 5, 2013 at 5:05 pm in reply to: Star Stand Alone For Sale

    Just want to stress, because it seems to be a common belief. You do not have to extend the legs. With the legs not extended the pole has the same base size as the Platinum stages, if however you need the extra stability its nice to know that you can extend the legs.

  • Webmaster

    Administrator
    November 5, 2013 at 1:18 pm in reply to: Star Stand Alone For Sale

    The thing about the leg extensions is that both poles allow you to operate without them. However the Platinum Stages pole doesn’t have the option of extending the legs for extra support so the leg extensions are all pro and no con.

  • Webmaster

    Administrator
    November 5, 2013 at 12:30 pm in reply to: Star Stand Alone For Sale

    ItsEss we made this side by side demo for the two poles http://www.youtube.com/watch?v=oYApdFKTewA

  • Webmaster

    Administrator
    November 4, 2013 at 5:42 pm in reply to: It’s A Brand New StudioVeena.Com

    Optionally you can install a browser like chrome or firefox

  • Webmaster

    Administrator
    November 4, 2013 at 5:37 pm in reply to: It’s A Brand New StudioVeena.Com

    Lola, Safari 5.1 has issues with modern flash video codecs. I would suggest updating your computer to OS X Mavericks which is free.

  • Webmaster

    Administrator
    November 4, 2013 at 3:56 pm in reply to: It’s A Brand New StudioVeena.Com

    Lola what Operating system, browser and versions of each are you running.

  • Webmaster

    Administrator
    November 3, 2013 at 6:17 pm in reply to: Impossible to post a video!

    scorpiotrickster I need to find out where your computer thinks its going for StudioVeena.Com. We recently moved the site servers and it seems that some computers are caching the old address.

    In windows:

    Open the Command Prompt window by clicking the Start button Picture of the Start button, clicking All Programs, clicking Accessories, and then clicking Command Prompt

    Then type:

    ping http://www.studioveena.com

    In Mac:

    Open Applications, then go to utilities, then open terminal.

    Then type:

    ping http://www.studioveena.com

    In both cases the results will return an IP address which is a number composed of four numbers separated by periods. Please let me know what that number is.

  • Webmaster

    Administrator
    November 3, 2013 at 5:59 pm in reply to: Devastated!

    That is some sort of suspended or drop ceiling, however, it doesn’t look like there is a good way to get behind the ceiling material itself. From the photos you posted I would not try to install any kind of pole on it 🙁

  • Webmaster

    Administrator
    November 2, 2013 at 9:40 am in reply to: Devastated!

    CloSmo, have you called X-Pole to see if they have a solution for you? If you explain the situation you may be able to provide a potential idea.

    Also, have you considered the StudioVeena Pole? It requires far less pressure to mount since it only requires enough pressure to keep the top of the pole locked into the bracket.

  • Webmaster

    Administrator
    November 1, 2013 at 10:28 pm in reply to: Impossible to post a video!

    aurelka I have added MTS files to the allowed uploads. You should be able to upload your files now.

  • Webmaster

    Administrator
    November 1, 2013 at 10:25 pm in reply to: Impossible to post a video!

    Oakmama, It all depends on the length of the video.

    What problem are you experiencing with the uploads does the video upload to the point where it gets a green checkmark next to it in the upload box or not?

  • Webmaster

    Administrator
    November 1, 2013 at 1:31 pm in reply to: Impossible to post a video!

    Your video needs to be under 2gigs to be uploaded here. However your upload speed will be largely dictated by your internet speed.

  • Webmaster

    Administrator
    October 31, 2013 at 9:10 pm in reply to: Error in loading video in iPad

    Your iPad should work just fine. Is it using Cellular data or are you connected to wireless at home?

  • Webmaster

    Administrator
    October 31, 2013 at 2:49 pm in reply to: Brass X-pole 🙁 help!

    Have you contacted X-Pole about this yet?

  • Webmaster

    Administrator
    October 31, 2013 at 11:44 am in reply to: Can seem to upload a video

    Try it again luvlee but hit relod on any page first

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