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Webmaster
Forum Replies Created
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If you are having an issue email me. Most issue are environmental to the user and so one person’s fix is not another persons fix
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Aquarian Air, at your convenience please send me a private message so we can continue this conversation without exposing any private info.
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Where are you located Aquarian Air?
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It’s less likely that its your phone and more likely that its your carrier. Does it work better when you are attached to Wifi as opposed to the network?
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Sarah, it appears your account was made using a facebook login. Perhaps the computer was logged in as someone else?
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Webmaster
AdministratorMarch 8, 2016 at 3:57 pm in reply to: Been trying to upload videos since Saturday and can’t. ðŸ˜Does this appear to be working for you guys?
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Webmaster
AdministratorMarch 8, 2016 at 3:48 am in reply to: Been trying to upload videos since Saturday and can’t. ðŸ˜Ok I removed the feature that was causing this issue we’d love to see your new free-style.
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Webmaster
AdministratorMarch 8, 2016 at 2:34 am in reply to: Been trying to upload videos since Saturday and can’t. ðŸ˜I will be pulling the feature tonight that inhibited sleep mode during an upload. It seems it is simply not compatible with file uploads.
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Webmaster
AdministratorMarch 7, 2016 at 9:50 pm in reply to: Been trying to upload videos since Saturday and can’t. ðŸ˜Can you go ahead and try uploading again? There was a bug I introduced this weekend when I added functionality to keep mobile devices from sleeping during uploads. It should work 100% now please let me know if you still run into issues.
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Webmaster
AdministratorMarch 6, 2016 at 12:22 am in reply to: Is it just me who can’t play the lessons at the moment? 🙁Jessie’s if you are getting the same error as Lula is reporting:
‘Error loading player: No playable sources found’
You do indeed have flash installed. Our player does not support Silverlight.
If however you are getting a blank screen or plain black box then it is possible you will need to install flash which you can do at http://www.flash.com/
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Webmaster
AdministratorMarch 5, 2016 at 5:06 pm in reply to: Is it just me who can’t play the lessons at the moment? 🙁Have you cleared your browser cache.
If you are encountering this error please clear your browser cache. If that doesn’t fix the problem then contact me using the contact link at the top of the site.
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Webmaster
AdministratorMarch 5, 2016 at 3:46 pm in reply to: Is it just me who can’t play the lessons at the moment? 🙁Generally this means you need to clear your browser cache.
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The site pushes any post that has been commented on back to the top of the site. It keeps content from rotating and getting lost too fast. One of the big complaints regarding uploaded videos, photos and forum posts, used to be that they didn’t get seen. The current setup gives content second and third chances plus keeps forum posts about more important topics at the top of mind.
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PoleNika, I’m guessing that you are in some way associated with Polesleeves. A friendly suggestion would be that rather than expressing incredulity that someone could possibly be having trouble with the product and coming off as quite patronizing to someone who is is quite possible YOUR CUSTOMER, you should ask questions, maybe contact them privately.
If the product is in fact not a Polesleeve I’m sure she would be more than happy to correct her mistaken terminology however if it is a pole sleeve you now have the opportunity to explore why this could be happening.
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ewebet72116 I just sent you an email on how to upgrade your account.